The client moved first.
AI, agents, and soon robotics in the world of premium and luxury houses serving private clients.
The Window.
The client moved first.
A working thesis for independent houses and ateliers of ten to one hundred and fifty people, in watchmaking, jewellery, perfumery, leather, fashion, and the adjacent crafts serving private clients. What is happening, what to do, and what it will cost. First edition published April 2026. This edition supersedes it.
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